This Privacy Policy explains how PredBook Distributors Pvt. Ltd. ("we", "us") collects, uses and protects information when you use the PredBook B2B ordering platform.

1. Information We Collect

• Account & business details: name, email, phone, business name, GSTIN, drug licence number and address provided during registration.
• Order data: products ordered, quantities, delivery addresses, invoices and payment records.
• Usage data: pages visited, searches and device information used to improve the service.

2. How We Use Information

• To process and fulfil your orders and generate GST invoices.
• To manage your credit limit, outstanding balance and credit notes.
• To send order, invoice and dispatch notifications (in-app, email and WhatsApp).
• To verify dealer eligibility and comply with pharmaceutical regulations.

3. Sharing

We do not sell your data. Information is shared only with logistics and regulatory partners as required to fulfil orders and meet legal obligations.

4. Data Security

Passwords are stored hashed and access is restricted by role. We take reasonable technical and organisational measures to protect your data.

5. Your Rights

You may request access to, correction of, or deletion of your account data by contacting us at orders@pharmaconnect.test.

6. Contact

PredBook Distributors Pvt. Ltd.
12 Industrial Estate, Hyderabad, Telangana 500032
+91 90000 00000 · orders@pharmaconnect.test